Experts in aligning organizational communication with business goals -  consulting worldwide on  internal and external communication.

 Do-it-yourself Communication Audit Kits

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9. Communication Project Client Satisfaction Survey

What this Starter Kit Includes
A nearly 60-question survey that identifies how well the communication group's internal clients believe the projects went during the previous year, from planning to implementation to measurement of results.

The survey tool also asks the group's clients how important various criteria are to them to help the communicators prioritize their future areas of focus. See samples

What it will do for your company

  • Helps the communication group satisfy the needs of internal clients.
  • Can be used annually or after each major project as a follow-up.
  • Can be used as part of the performance review process for staff members.
  CD-ROM . SK409.

 Do-it-yourself Communication Audit Kits

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Kits for Developing a Strategic Plan:.
Internal Communication SWOT Analysis
 2 Internal Communication Inventory of Channels

Kits for Assessing Audience Communication Needs:.
Employee Focus Group Selection grid
 4 Executive Interview & Employee Focus Group Discussion Guides
Executive Interview & Employee Focus Group Report Template
 6 Internal Communication Audit Survey
Internal Communication Audit Survey Report Template
Kits for Improved Communication Project Management:
 8 Communication Project Planning Guide
 9 Communication Project Client Satisfaction Survey

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How the tools work together



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